ICICI Bank Vacancy Released for Customer Account Manager post, Graduates can apply online

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Credit and Policy Group is an integral function of the bank and is responsible for credit underwriting of customers across Retail and Business Banking with a focus of 360 degree Banking. We have adopted an organisational model that will intensify our unified approach, to provide a holistic banking experience to our customer. The incumbent works closely with the Sales & Relationship teams to on-board value customers for the Bank. The role has a significant contribution towards capturing opportunities across customer segments.

About the Role:

Customer Account Manager is a role in Credit Operations Team in Credit and Policy Group of the Bank supporting disbursement related operational activities of Retail Credit cases

Job description:

  • Documents verification as per Non discrepancy checklist for disbursement of retail loan cases
  • System maker and checker for disbursement post document verification
  • Raising queries to the various stakeholders and getting resolution for the same
  • Co-ordinating with Vendor and the inhouse personnel for Login of files, basic data entry and loan account no. generation
  • Coordinating with various teams in operations and underwriting and getting DM preparation done
  • Disbursement cheque printing, handover and updation of register
  • Dispatch and tracking of sanction files and disbursement dockets to storage
  • CPA attendance verification into system
  • AF/PF/PEMI cheque banking and receipt parking into system
  • Quality check observations review and revert


  • Keen learner having an ability to quickly grasp product and processes
  • Being agile and having a knack to identify improvement areas

Eligibility Criteria:

  • Sales and Relationship experience from any Industry
  • Graduates with 0-2 Years

ICICI Bank Customer Account Manager Recruitment 2023 Notification PDF & Apply Online Form Link

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