Credit and Policy Group is an integral function of the bank and is responsible for credit underwriting of customers across Retail and Business Banking with a focus of 360 degree Banking. We have adopted an organisational model that will intensify our unified approach, to provide a holistic banking experience to our customer. The incumbent works closely with the Sales & Relationship teams to on-board value customers for the Bank. The role has a significant contribution towards capturing opportunities across customer segments.
About the Role:
Customer Account Manager is a role in Credit Operations Team in Credit and Policy Group of the Bank supporting disbursement related operational activities of Retail Credit cases
Job description:
Documents verification as per Non discrepancy checklist for disbursement of retail loan cases
System maker and checker for disbursement post document verification
Raising queries to the various stakeholders and getting resolution for the same
Co-ordinating with Vendor and the inhouse personnel for Login of files, basic data entry and loan account no. generation
Coordinating with various teams in operations and underwriting and getting DM preparation done
Disbursement cheque printing, handover and updation of register
Dispatch and tracking of sanction files and disbursement dockets to storage
CPA attendance verification into system
AF/PF/PEMI cheque banking and receipt parking into system
Quality check observations review and revert
Skills:
Keen learner having an ability to quickly grasp product and processes
Being agile and having a knack to identify improvement areas
Eligibility Criteria:
Sales and Relationship experience from any Industry
Graduates with 0-2 Years
ICICI Bank Customer Account Manager Recruitment 2023 Notification PDF & Apply Online Form Link
