[helloscholar] (“us,” “we,” or “our”) are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application (the ” helloscholar “) and visit our website (“helloscholar”). By using the App or Website, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information, including:
a. Personal Information
- Contact Information: To provide our services, we may collect your name, email address, and phone number. This information is used for user identification, communication, and account-related purposes.
- User-Generated Content: Any content you provide within the App or Website, such as messages or profile information, may be collected and stored.
b. Usage Information
- Device Information: We collect information about your mobile device and browser, including its type, model, operating system, and unique device identifiers. This data helps us improve and optimize the App and Website for different devices.
- App and Website Usage Data: We may collect information about how you interact with the App and Website, such as the features you use, the duration of your sessions, and your preferences. This data is used for analytics, performance monitoring, and enhancing user experience.
- Log Data: When you use the App or visit the Website, our servers automatically record certain information, including your IP address, access times, and the pages you visit. This data is used for security, analytics, and troubleshooting purposes.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and improving the App and Website’s functionality and services.
- Personalizing your experience by presenting content and features that are most relevant to you.
- Sending you important updates, notifications, and other communications related to the App and Website.
- Conducting analytics to understand user behavior and preferences, which helps us enhance the App and Website’s performance and usability.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With your consent: If you give us permission to share your information, we will do so as specified.
- For legal purposes: We may share your information to comply with legal obligations, respond to law enforcement requests, or protect our rights and the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity or owner.
4. Security
We are committed to safeguarding your information and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices and Rights
You can:
- Review, update, or delete your personal information within the App and Website settings.
- Opt out of receiving non-essential communications.
6. Children’s Privacy
Our App and Website are not intended for users under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.
7. Updates to this Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes via the App, Website, or other means. Please review the updated policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@helloscholar.in.